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1.4 Based on 93 reviews
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  • Customers like
    • Fraudulent predatory company 2
    • Low rates and low closing cost on refi 1
    • Nothing that nationstar did 1
  • Customers don't like
    • Nationstar refuse to work with customer 9
    • Customer service 9
    • Get the run-around 7

Update: Nothing resolved, Nationstar is still demanding an increase of 20% in my monthly mortgage payments starting Nov.2016. They also seem to increase my principal debt instead of decreasing it. On top of that, Nationstar is now demanding that I pay them over 10% of the remaining principal debt balance to pay for future property tax bills! I'm paid up with my property taxes and have always been paying my mortgages on time since the start of... Read more

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Nation Star purchased my loan(s) when GMAC Mortgage discontinued doing mortgage loans. To say that my life has been *** since they took over my loan, is an understatement. This company has made so many mistakes until they have totally changed the standard and lowered the "Bar" to the ground. You can rarely, if ever, speak to any supervisor or manager when the lower level staff can't seem to provide the needed service. If you happen to get to... Read more

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We will be homeless soon because of their lies. My husband is disabled and they told us they NationStar woulde refinance our loan and we did we went without a lot to do so and now they still wont refinsnce our loan. The phone calls and threats are endless and stressful.

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Nationstar Mortgage is the worst company ever dealt with in our lives. I wouldn't ever turn to Nationstar again if they were the last mortgage company on earth. The employees constantly give the run around. I have now applied for four different modifications as they have requested and given all kinds of excuses so that they don't have to provide us with a new modification. Can't believe they are allowed to be in business!!! The company... Read more

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Those liars and crooks never paid my home owners insurance which I escrow I had to pay it out of pocket or it would have cancelled. They owe me 500.00!!!!!

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This company has done nothing like they tell you they are going to do said they will put in a request for this or that and when you call back to check up on request it has never ever been taken care of can call every day and they still don't do there job feel like these people don't know what each person is doing some of the time you had to call at least 5 to 6 time a day to get them to do there job I've been on the phone one day with them for... Read more

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Nationstar has charged me $14 for a mistake they made. I made my regular payment & somebody decided to put my payment into escrow & i still had to pay another payment for that month. So i finally got them to put the payment towards the principle but they charged me a $14 convience fee to do that even tho it was their mistake. Convennient for them not me. They charged us $200 to fax us the pay off amount. Customer service is absolutely the worst... Read more

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False statements. Extortion. Theft. This company is being sued left and right. I'm next. They are re-branding due to their criminal actions. They have caused people to die over the stress. Ruin marriages and hurt children. Nation star causes all in the name of stealing homes and money. They always add and extra payment every year. I never missed a payment. They make sure your always behind and threaten a state of foreclosure unless extra money... Read more

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My loan was sold to nationstar june 2016 i kept contacting them to make a payment even before bofa officially transferred my loan over because i had a repayment plan with bofa. They would not take my paymemts! I applied for a repayment plan and they saud i was approved then they said after a month that I wasnt! Please help!

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What a terrible company, unethical! They *** nilly (really absolely no reason) charged my account various what they are calling "escrow" charges and can not back them up. They think they're above it all. When I call to discuss it nothing is ever resolved, they put it off and put it off. Of course if the tables were turned they'd be after me for their money. Their process is so inefficient, they just keep repeating their incorrect montra. They... Read more

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