Nationstar Mortgage Phone Numbers and Emails

Toll-Free Number:

  • (888) 480-2432
Send Message

Customer Service:

  • (833) 661-0258
    Free Mortgage Checkup
  • (877) 450-8638
  • (800) 306-9027
  • (877) 550-4243
  • (866) 825-9267
  • (855) 781-8001
  • (833) 685-2565
  • (866) 665-2783

Accessibility:

  • (888) 364-2432

Headquarters:

  • (469) 549-2000

Investors/ Franchasing:

  • (720) 634-2923
    International
  • (855) 874-2685
    Toll-free

Nationstar Mortgage Emails:

Accessibility
Customer Service
Transfer Of Ownership
Investors/ Franchising
Media
support@mrcoooper.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
PissedConsumer Club

Contact Information

Corporate Office Address:

Nationstar Mortgage LLC
PO Box 650783
Dallas , Texas 75261-9741
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 7 a.m. - 8 p.m. (CT)

Friday: 7 a.m. - 7 p.m. (CT)

Saturday: 8 a.m. - 12 p.m. (CT)


OVERNIGHT MAIL

Mr. Cooper

Lake Vista 4

800 State Highway 121 Bypass

Lewisville, TX 75067


NOTICE OF ERROR

PO Box 619098

Dallas, TX 75261-9741

More contact details

Nationstar Mortgage Rating Based on 275 Reviews

Rating details

1.3
more details
Customer service
Product or Service Quality
Website
Interest Rate

Rating stats

Rating trend

Summary of Nationstar Mortgage Customer Service Calls

802 TOTAL
CALLS
04:01 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Nationstar Mortgage?

Payments and Charges Question:

  • “There not taking my payment sat too busy to answer phone”
  • “Payments”
  • “Fraud”

Product/ Service Question:

  • “Change in insurance”
  • “Loan inquiries”
  • “Home owners insurance”

Request for Information Question:

  • “I need to speak with someone”
  • “To ask about my new payment”
  • “Information on letter received”

Employment Question:

  • “Mortgage payoff”
  • “The payoff overage check for $147.56 still has not been received”
  • “Lost pay off balance check”

Account Question:

  • “Escrow account”
  • “Access account”
  • “Balance”

Return/ Replace Question:

  • “Replacement check”
  • “Roof replacement checks”
  • “Returning phone calls”

Staff Question:

  • “Customer service”
  • “Customer service on sale of home”
  • “There is an active fire at a house your company located at 16 edeni st Salem ma My company Servicemaster Elite is a preferred vendor for one of your affiliates USAA Wanted to let you know we are available for emergency services,mitigation,and repai”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel insurance”
  • “Cancelled checks”

Shipping and Delivery Question:

  • “I'm the new owner on old mortgage and I'm trying to get the loan number and information transferred or sell the house to you”

Refund Question:

  • “Esgrow refund”

Other Question:

  • “A lien on my home”
  • “Mortgagr”
  • “Want to talk to someone please”

About

Related Companies

Mr Cooper, Seterus, IBM LBPS, Xome

Summary

Nationstar Mortgage is a national mortgage lender and servicer. The company originates mortgages directly to consumers through its call center as well as through its Wholesale Lending and Distributed Retail Channels. Nationstar Mortgage is headquartered in Lewisville, Texas. It is considered to be one of the nation's leading mortgage servicers and lenders offering conforming, Fannie Mae, FHA, FHLMC, VA, Jumbo and USDA products directly to consumers. Since its inception in 1997, Nationstar Mortgage has been provided a wide range of competitive mortgage products to the public. Nationstar Mortgage services over 1.8 million loans with an aggregate unpaid principal balance in excess of $300 billion as of February 1st, 2013. The company is known to employ more than 4,900 mortgage professionals.

Nationstar Mortgage reviews and complaints

Nationstar Mortgage is ranked 295 out of 1015 in Loans and Mortgages category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

Compare Nationstar Mortgage To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Quicken Loans image
964 reviews
1.6
Wells Fargo image
1949 reviews
1.5
Bayview Loan Servicing image
329 reviews
1.3
Write a review
Do you have something to say about Nationstar Mortgage? What happened? What can we help you with?
Submit review Don't show this popup