I couldn't agree more with all of these remarks about how horrible Mr. Cooper is to deal with regarding releasing funds to reimburse repairs following an insurance claim. Good luck with anyone helping you. I filed a complaint with the Minnesota Dept. of Commerce and...Read more
I have been trying to modify my loan for 2 years. it took an entire year for them to accept the application. Months of going in circles asking for documents that had already been provided. Then to be denied for negative NPV.. value of the home was listed as way lower...Read more
I have requested through my loan holder - Nation Star Mtg - to work with them in order to take advantage of the low rates. I was advised that I pre-qualify and even after going through 90% of the process that there should not be a problem. I needed to change my rate...Read more
Nationstar Mortgage - Schedule payment
The young man was geeat by helping me scbedule my payment. This was done on my mobile device. Very easy process after he walked me through it. Thank you, Brenda
Nationstar Mortgage - Mortgage ***
just had mortgage transferred to nationstar got a past due notice today the 19th called them up was talked to like i was ***. mortgage payment was posted the 2nd...17 days ago ..if i heard one more time..let me explain it another way
Nationstar Mortgage - Who to stay away from when getting a mortgage
If at all possible take your loan away from these crooks the most un helpful ,non people orientated, money thirsty look you in the eye rob you bunch of crooks to ever buy a mortgage
Nationstar Mortgage - Worst website ever...
Worst website ever. Every month you have to setup a new username and password. My loan was transfer over to this company and have had problem with this company.
Predatory, unresponsive. Attached a high premium low pay homeowners insurance policy to my mortgage without verifying that I had coverage in place. Have overcharged my monthly payments without benefit of ever having sent a statement over the 9 months our loan has been...Read more
I called the customer service # to ask a question re my bill which is in good standing and added a large principal pmt on last months pmt. They automatically state I am on hold for their debt collector department! When I finally got a human on the phone I told them I...Read more
My mother had her mortgage bought by this company. She died last year and they at first were co-operative. Now they are just not using their head. They are foreclosing on the home, which is their right, however, I offered to take responsibility for the loan and have it...Read more
I didn't like
- Way the matter is handled by several offices
Horrible company when most banks are offering their customers that were effected by hurricane the option to take 1-3 payments and place them at the end of the loan to offset the cost of home repairs this company says yes you can defer your payments for up to 3 months...Read more
My loan was sold to Nationstar. Horrible company. They can't properly apply payments, assuming they apply them at all. I'm shifting funds to pay this loan off early, so I can quit making calls to their inept staff each month. If you have any options do not use...Read more
I have had this company for 12 years, worst company, I wish they would sell my loan to someone else. They have a boiler room company people answering the phone they do not know what they are doing. You can not ever meet with someone in person. I am a good client, pay...Read more
1. They take your payments and apply them to your account as though you haven't paid. 2. They are quick to foreclose on the property. 3. Take your payments and mail them back to say you haven't made the full amount you owe. 3. So how the heck Mr Cooper will help me if...Read more
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