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Same experiences as people describe/ not being able to pay on-line. Horrible customer services reps that didn't graduate 6th grade! Been hung up on for just asking a simple question. Spent hours trying to get an answer from escrow re: loan payoff/ so we can get away...
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#1087340
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If your loan is sold to them...good luck. They will find a way to charge baseless fees for everything. They will add it to your loan without your knowledge. Ours stems from severe storm damage. Insurance did their part. They paid immediately. Nationstar held the...
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1.0
#1083400
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Trying to modify loan after they said. I to refi . They ran me in circles for more paperwork every time I sent in what they requested then they would ask for more . This was a 4 month process . Only to be sent letter saying I don't qualify. They want me to go into...
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Anonymous
Worker

Maybe you should have paid your mortgage!

1.0
#1082545
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Nationstar Mortgage - Mortgage ***

Nationstar Mortgage
#1089351
just had mortgage transferred to nationstar got a past due notice today the 19th called them up was talked to like i was ***. mortgage payment was posted the 2nd...17 days ago ..if i heard one more time..let me explain it another way
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Nationstar Mortgage - Who to stay away from when getting a mortgage

Nationstar Mortgage
#1085968
If at all possible take your loan away from these crooks the most un helpful ,non people orientated, money thirsty look you in the eye rob you bunch of crooks to ever buy a mortgage
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Nationstar Mortgage - Worst website ever...

Nationstar Mortgage
#1082517
1.0
Worst website ever. Every month you have to setup a new username and password. My loan was transfer over to this company and have had problem with this company.
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Nationstar Mortgage - Nationstar is changing name beware!!

Nationstar Mortgage
#1076119
Beware nationstar is now "Mr Cooper" sounds like some crazy CIA company ***
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I've been trying for several years to do a loan modification with these blood suckers what a joke you give them everything document they ask for & they then come up with something else by the time you ge them what was "missing" the previous documents are no less ne'er...
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Anonymous
Atticus

Having a similar problem here. Increased payment out of nowhere. No late or incomplete payments for 32 years over the life of this mortgage. Send. Resend documents. Loan modif...

1.0
#1068405
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Nationstar Mortgage incorrectly flagged my account as bankruptcy and 70 business days later they still refuse to report my on time payments to the credit bureaus. Negatively affecting my credit. Worst part is I'm under contract for my property and cannot get approved...
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Anonymous
Anonymous

According to an article I read today a family retained an attorney to resolve and absolutely baseless foreclosure threat by Bank of America on a home that was paid in full. Ac...

1.0
#1064542
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My loan was sold to Nationstar a few months ago. Based on what I was seeing all my escrow information had been properly moved, but on the date my homeowners insurance payment was due I got a robo call to upload a copy of my insurance declaration page to a secure...
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1.0
#1064134
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They raised my escrow, so when my automatic payment was sent in it was a $150 short. They put the payment in a separate account, and held it there until I contacted the. After contacting them, they told me we had resolved the issue. I applied for a land loan, and found...
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Anonymous
Anonymous

Call an attorney. Bog the legal system. Bring it to light and demand damages. Send related correspondence to credit bureaus. They should put a hold on disputed items in cases ...

Anonymous
Anonymous

Nationstar is beyond poor at customer service . I've been trying to get the escrow money they owe me for six months....they keep giving me the round around, today I guess the ...

1.0
I didn't like
  • Customer service
#1061867
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property in my family since 1878 been on it for 37 years now they want to sell it at auction wont give me any options it all started in 1998 looked at truth in lending statement and they understated my total finance charges by 9oooo dollars which prevented me from...
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Anonymous
Atticus

WHY haven't you contacted an attorney? And a financial advisor at your bank? Don't let this get the best of you and all that your family worked for all these years. Sue for da...

Anonymous
Tony Dattolico

Sorry to hear ,they have been bilking me as well since they bought my loan 5 years ago they have raised my payment 3 or 4 times soaking me for 70.000 an only about 15.000 of i...

I didn't like
  • Steal your money take your home make phony statements
#1060595
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This company makes continued mistakes (cashing our checks as a lower amount than written on the check and then applying a late fee as a result, unapplied payments, etc.) and then it's up to the customer to try to fix the mistakes, all the while they treat the customer...
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Anonymous
J G

My loan was acquired by Nationstar from BOA Have done the loan modification procedure 3 times and also the appeal process All efforts to date have been of no help at al...

#1059296
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NationStar bought our mortgage from CitiMortage last August. We received a letter from them dated August 29th after the fact. We have our mortgage drafted twice a month, half at the first and the other half around the 15th. This is all done through Equity Accelerator...
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1.0
#1058188
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