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Chase sold the mortgage to Nationstar. From day 1 there was nothing but troubles. For 15 years not a monthly payment was missed. They sent a loan modification to reduce the payment. Loan modifications are for owner occupied homes. This home has been a rental for 12...
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1.0
#1051979
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HSBC sold my mortgage to Nationstar last year. Nationstar overnighted my the loan payment info to me, it indicated there were 60 days grace period on the letter. I called and check with Nationstar about the due date over the phone, and I paid my monthly payment within...
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1.0
#1051211
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My loan modification was assigned to Nationstar a month later they decided to raise my payments $150.00 a month but I could never get a good reason as to why. My taxes went up $165.00 a year and my insurance went up $6.00 a month. That's a far cry from what they...
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1.4
I didn't like
  • Wont fix their mistake
#1051100
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Nationstar Mortgage Customer Care Review

Nationstar Mortgage
#1048874
1.0
Terrible service no one contact us about modification and when to make payments got behind.Was original mortgage with Bank of America they took over and its been ruff ever since. Lousy customer service don't return phone calls.
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Short Review for April 24, 2017, Other

Nationstar Mortgage
#1038539
1.0
Can anyone tell me if there is a class action against this company? I have some major issues with them.
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Nationstar Mortgage Customer Care Review

Nationstar Mortgage
#1008526
1.0
They give our inaccurate information anytime I have a question. Can I remove my escrow? Sure complete the form we are sending. Oh you are not eligible. Can I recast my loan. Sure. Fill out the forms we are sending. Oh you are not eligible. It's a joke. Horrible customer service. Sold to them from Bank of America. Refinancing just to get away from these idiots.
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Short Review for January 29, 2017, Other

Nationstar Mortgage
#999561
Nationstar mortgage fraud company ! Use divorce and die people name and social security number eight years to robbery my house !
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CANT GET PAY OFF ALSO POOR SERVICE VERY RUDE AND WANTING MONEY FOR SO CALLED PEOPLE COMING BY PROPERTY TO CHECK TO SEE IF SOME ONE IS LIVING THEIR AND IF GRASS IS MOWED AND BEING TAKEN CARE OF DISSAPPERED OF LOAN I WAS THE BUYER AND WIFE CO SIGN AND I DISSAPPERED OFF...
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I didn't like
  • Being lied to for 7 months
#1050949
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My husband and I lost our home to this company as well. We had our mortgage sold to this company and they did not honor our modification from the prior company. We could not pay online or in the mail because we never received the "welcome package." Resulting in more...
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Anonymous
Anonymous

My wife and i experiencing the same problem with NationStar had modification from Bank of America and mortgage was sold to NationStar we never got a welcome package as to when...

#1046486
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I have been out of my house since November. After much grief with the insurance company they send the money for the renovation. the check was made out to me and the mortgage company. i sent the check to Nationstar mortgage. Nationstar was supposed to release the money...
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#1044818
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Nationstar Mortgage commits mortgage fraud. Nationstar claims to be an agent for Bank of New York Mellon after being transferred servicing from Bank of America in December 2014. Nationstar claims I am more than 84 months, past due since March 2011. Bank of New York...
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1.0
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Citibank recently sold our mortgage to Nationstar. I can honestly say that I have never worked with such an inept provider as Nationstar and this is from someone who has worked with Citibank! Let's start with the non-existent "welcome package" which has yet to arrive....
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Anonymous
Worst website ever

CitiMortgage sold our mortgage to Nationstar and I have only been able to log in to their website once. Customer care is NO help so I have no way to pay my mortgage online. S ...

1.4
#1036554
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Guys, this is one of their numerous discriminatory lending acts. They know you won't put your info online and it is going to make you delinqeunt in your payments and/or charge you another fee for banking on phone. However, you will not be notified until your payment is...
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Anonymous
shasta

They wouldnt tell uou your payment was late? They call me 3 times a day starting on the morning of the 1st all the way to the 10th when I have made long term arrangements as m...

Anonymous
Johnson

I'm sorry for all of your pain and anguish. Losing your home is just awful.I'm afraid you may have brought it on yourself by attempting to conduct business via the telephone a...

1.0
I liked
  • Fraudulent predatory company
I didn't like
  • Steal your money take your home make phony statements
Reply to reviews
These idiots decided to upgrade their website... what a farce.. could no loner log in, they just stopped people from being to make payments unless you paid a fee.. and tried to say it was their website.. "It's All That!!!" no, it is not, it sucks. I got nowhere with...
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1.0
I didn't like
  • Anything about them
#1032659
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