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1.4 Based on 117 reviews
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  • Customers like
    • Fraudulent predatory company 3
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    • Customer service 10
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My mortgage was sold to Nationstar by my mortgage broker.Nation star failed to do an initial assessment on my mortgage account.In turn, I became behind on my escrow account.To catch up on my escrow account, I paid Nation star $3.490.21.My property taxes and homeowners insurance has gone up minimally over the past year, less than $100.00.Nation star harasses me everyday with multiple phone calls stating that I still owe them a monthly mortgage... Read more

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one problem after another with this mortgage company , the later is they haven't answered their phone in over a week of trying daily goes throughout automated system asked for last 4 digits of ss and property address then goes to music then disconnects ,I feel the company purposely dragged their feet on helping us until its to late even changed the dates that all the documentation was uploaded for the modification we have proof that a full... Read more

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they are the most predatory company out there. they get nothing right, they will foreclose on a home that is paid off.

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Constant phone calls. Yes I fell behind on the mortgage nearly lost the house. But I asked them to not call me at work and they did sometimes almost every day. I would ask if I could call them when I got home and instead they were call my cell phone. could not afford the mortgage but when I would call them back they had no time to talk. Family home gone. Had to sell for less then value or foreclose. Could not afford the payment. Read more

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Worst place ive ever had to deal with .constant run around ..money scamming . refuse to help . They assumed my loan. The very week they di was the beginning of a headache cinstant struggle .lies . Want to pay off the mortgage and still get the runaround ..constant hidden fees *** poor management .

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This has been one of the worst companies to work with. I broke up with my ex boyfriend, turned out to be a dangerous situation. He changed his address. So nationstar bought out my mortgage and keeps sending all my billing information and welcome packet and everything to my ex boyfriend. I'm the ONLY one on the title. They said they have fixed in 3 times, they give me the run around, say they don't understand me, tell me I'll be transferred to... Read more

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My mortgage is with them. I went to refinance was told all set to go. Then there was an issue with my mortgage because I was married when purchased and now was single, but they didn't notice it the first time. Will take a few days to pull a new title. Don't hear back to them, finally they answer after the 2nd email I send looking for an update. They pulled the wrong payoff numbers when they set up the loan. Understanding they pulled the... Read more

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I've been with Nationstar for years. Unfortunately I am waiting for the day some other mortgage company gets my loan. Nationstar gives false information. They are so quick for you to loose your home mortgage vs trying to help a long term customer. In 10 years I've never missed a payment. The one time I asked for help to be put on a repayment plan to pay back 1 months payment they said "no". I spoke to 4 different agents. The first one gave me... Read more

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Our loan was sold from Senca to Nationstar. They went ahead and cashed a mortgage payment canceled to senca for the month of November along with the one we sent them directly. They told us it would be a couple days before they can return it...it's been 3 weeks. No check. We received another statement saying our next payment isn't due until jan. but they didn't apply the second payment against the balance!! and we over pay every month to pay down... Read more

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They are straight up evil and they need to be delt with they need the sh*t sued out of them. All they want to do is take peoplws2 homes and quite frankly im tired of it. Were now dealing with my inlaws being kicked out of there home ater 15 years. There first morgage company was century 21 then it went to nationstar without my inlaws knowing anything about it.. they rebought it from the auction at the court house in which was already being sold... Read more

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