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1.0
Details
Nationstar took over where Aurora Loans/Bank left off, in my second (re-filed) foreclosure. They and their attorney lied in court about the fact that all the parties were served in the case. This is because my husband is a party, and he's dead. (Since 2009, of cancer,...
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Review
#646584 Review #646584 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • Nationstar-fraud
  • Nationstar-license

Nationstar Mortgage - Mortgage Review from Ocean Township, New Jersey

1.0
Details
This is the worst company out there!!! Our mortgage was transferred and they lied to us by telling us they wouldn't charge me for phone payment and then charged me. Our mortgage was transferred to Nationstar from BOA. We were really happy with BOA but now this Nationstar is a nightmare. They are also trying to steal $1500. that should be in our escrow. I can't believe this is happening!!! I hope someone puts them out of business! Nationstar is by far the worst company I have ever ever had to deal with!!!
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Review
#646253 Review #646253 is a subjective opinion of poster.
Reason of review
Problems with payment

Nationstar Mortgage - Mortgage Modification Review from Seaford, Delaware

1.0
Details
Awful company. My mortgage was sold to Nationstar by Bank of America. I have been applying for a modification for years now. Paperwork disappears, customer service is horrible. Despite overnighting every single document they asked for numerous times, they still continue to deny me for missing papers. I have tried everything from putting post it notes on each piece of documentation explaining what it is proof of, to copying the letter that describes what you need and highlighting each section for each piece of documentation. I don't know what else to do. Eventually I will lose my home because this company is useless. Every month i get a letter stating that i have a new account specialist but i can never reach that person, when i speak to another representative they tell me that person no longer works there. How is this company getting away with this?
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1 comment
Anonymous
#1009971

I lost my home during modification. 4/15/2015.

To Sherif sale. Want notified. I had to hunt them down after my loan was sold from Bank of America. They never notify me they had my loan.

Their excuse that my ex filed bk nsck in 2009. I never got a bill, a notice. Found them. Applied for modification, they put house for sale.

They then said it would stop due to modification review, and didn't.

Since I hsbe received two letters (never before) standing it's been brought to their attention that loan is delinquent. To contact foreclose department for modification assistance.

(After they sold mu Home)

Sadly, I'm homeless, with a sick daughter from all This stress she has become sick & depressed.

I can't afford an attorney.

Best luck to you!

Review
#644817 Review #644817 is a subjective opinion of poster.
Reason of review
Poor customer service

Nationstar mortgage is forclosing on my home after falling behind two months.

They would not take any more payments unless paid them the entire loan amount 79,000. I am now five months behind. They wont take my calls. I have applied for modifications but Nationstar Claims that they never received any document for modification, they kept saying that something was always missing and i had to resumit every thing again because they would give the 3 days and after that everything expired. I know that all documents were complete but they insisted on saying they were not received, even though i have send it by certified mail, faxes- email. They are desroying my life and my family. I dont understand why these companies are able to get away with such practices. I would like to know if there is someone that could put a stop to nationstar.
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1 comment
Anonymous
#1115319

I have no clue how this company continues to break so many laws and get away with it

Review
#644212 Review #644212 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
In my humble opinion this is what I believe...in countrywide my escrow was manipulated, stolen and double paid, then boa forced me not to make a payment, sent false documents to start the ball rolloing on a HAMP which now is being disguised by Nationstar as anything...
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1 comment
Anonymous
#1149892

Yes - this is our opinion too. We have proof of stolen Escrow Surplus year over year!!

This FRAUD must be stopped! abomiNationstar.com

Review
#643055 Review #643055 is a subjective opinion of poster.
Cons
  • Wont fix their mistake
Reason of review
Problems with payment
Loss
$5
Preferred solution
satisfacton
1.0
Details
In 2011, I sold my home in a short sale. The 2nd mortgage was through Bank of America. The house sold, and BofA released the lien. However, Nationstar picked up the 2nd mortgage shortly after the house sold. They came after me in 2013, and at that point I spent a great...
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1 comment
Anonymous
#1038258

Why dont you call me I will get you in touch with a person who has saved me.

He is awesome and if he can help you he will and is very reasonable.

He may give you great legal advise.

360-801-7763

Review
#635704 Review #635704 is a subjective opinion of poster.
Cons
  • Long wait time
  • No follow through
  • I despise debt collector statement
Reason of review
Poor customer service
Loss
$1100
Preferred solution
Letter of deletion; take all derogatory items off credit

Nationstar Mortgage where Customers do not matter

1.0
Details
I tried very unsuccessfully for over 4 years to try and work things out with this god awful company, I was Promised 3k to move out and a deed in lieu, neither one happened, I moved out of the property in 2013 and the property was foreclosed on 2014, I was sent letter telling me to sign paperwork for a deed meanwhile they had foreclosed on the property. I was never notified. I signed for a DIL 3 times because they kept loosing the paperwork. Every 6 months I had to deal with a new "person" who did not know about the previous DIL or who the other person was even though I had forward the emails with Documents to new "person" form previous "person". I cannot buy a house now because Nationstar did not follow procedure and instead of being able to buy a house after a year I have to wait 7. I was to be modified because I was unemployed for 9 months and I was asked to pay 3 "good deed payments" and I did after that they still proceeded with foreclosure. Switch and Bait Company
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Review
#634630 Review #634630 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$175000
Preferred solution
Pay 3000 for moving expenses, honor DIL retroactive to 2011 so that I can buy a house this year, or return property and refinance

Nationstar Mortgage in Austin, Texas - Wont Pay Credit to me!

1.0
Details
Though multiple disputes over Private Mortgate Insurance (PMI), I contacted Fannie Mae to confirm that my payments were being paid on time and accurately. I found out that I shouldn't have been paying PMI for 7 months and when I asked for a refund they never called me back! I left messages on 4.14.15, 4.16.15, 4.20.15 and then on 4.17.15, 4.30.15 and 5.1.15 their phone number is not connecting to the PMI group and nobody will answer the phone. The company did send me a letter on March 31 to confirm I didn't need to pay the PMI and they would stop deducting it but it was still deducted on my May statement! How can I stop this from continuing when I can't even reach the company? Christa Soules
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Review
#629820 Review #629820 is a subjective opinion of poster.
Cons
  • Wont pay back money
  • Cannot talk to a real person
  • Lies
Reason of review
Poor customer service
Loss
$567
Preferred solution
Full refund

Nationstar Mortgage in Palestine, Texas - Disrepectful, No Regard for Veterans Rights or the Laws Protecting Them

Absolutely no respect for Texas law that provides for Disabled Veterans (100% like myself) to defer the application for waiver of property taxes until one year after delinquency date. They paid funds not due, came up with incompetent and inconsistent "payments" and then sent it for foreclosure. I scratched out a check that dissolved my family's savings. Two months ago and nightmare hasn't ended - Where the *** are my Release of Lien and Deed of Trust! DO NOT TRUST THIS COMPANY TO GET ANYTHING RIGHT THE FIRST ONE HUNDRED SIXTY TIMES YOU BATTLE YOUR WAY THROUGH AN INCOHERENT PHONE QUE
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1 comment
Anonymous
#1038268

PLease call me if you still have your home!! Its not to late I am taking them down with the firm I have. I am a veterans wife I feel for you please ca;; me 360-801-7763

Review
#628668 Review #628668 is a subjective opinion of poster.
Cons
  • I despise debt collector statement
Reason of review
Incompetent and Dishonest
Loss
$125000
Preferred solution
Full refund
Tags
  • Home Loan

Loan Modification Review

1.0
Details
I have not been able to resolve my modification and it's been 2yrs. They are no better than Bank of America. They make it much harder to keep your home.
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Review
#628082 Review #628082 is a subjective opinion of poster.
Reason of review
Order processing issue