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The property burned down to the ground 3/11/17. Insurance Paid off Mortgage on 5/17/17. Here it is 9/5/17 and I haven't even gotten to overage check yet!!!!!!!!!!!!!! They are the slowest business, pi$$ pore customer service. Nationstar Mortgage has gotten thairs and...
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Anonymous
Edickens

Mortgage was sold to Nationstar a couple of months ago. I knew instinctively I did not want to send money every month to a mortgage company named Mr. Cooper!! Read the commen...

#1096968
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Received notification from Citi Bank our servicing would be transferred to Nationstar Mortgage. Received letters from Nationstar the new account number and how to use their secure website. Www.mynationstar.com for online payment. This site takes you to Mr Cooper typing...
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1.0
#1095696
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Some five months ago I was told by the company then company known as nationstar that I had missed a payment. I began to investigate only to find that my receipts show differently. Either they misplaced the payment or it was lost in the mail. In any event they...
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#1095206
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Nationstar Mortgage - Nationstar is changing name beware!!

Nationstar Mortgage
#1076119
Beware nationstar is now "Mr Cooper" sounds like some crazy CIA company ***
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Nationstar Mortgage - Loan modification

Nationstar Mortgage
#1071229
Worst company ever worked with . They will not help unless I go into default. So they want me to default so they can't help me and then no one else will help either after default . Forced to sell my home of more than 30 years !! Big help for pushing me into the fire pit!!!!!!!
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Nationstar Mortgage - Not good

Nationstar Mortgage
#1064031
Had no other choice. Did a deed in liue. Ran my credit report. Foreclosed on my credit report. Really nationstar. From the time they both my mortgage, it has been nothing but sorrow and grief.
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Nationstar Mortgage - 44 easy street

Nationstar Mortgage
#1061751
5.0
Details
The company stolen my home to Patricia bake and mark
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Value for money
Same experiences as people describe/ not being able to pay on-line. Horrible customer services reps that didn't graduate 6th grade! Been hung up on for just asking a simple question. Spent hours trying to get an answer from escrow re: loan payoff/ so we can get away...
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#1087340
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If your loan is sold to them...good luck. They will find a way to charge baseless fees for everything. They will add it to your loan without your knowledge. Ours stems from severe storm damage. Insurance did their part. They paid immediately. Nationstar held the...
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1.0
#1083400
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Trying to modify loan after they said. I to refi . They ran me in circles for more paperwork every time I sent in what they requested then they would ask for more . This was a 4 month process . Only to be sent letter saying I don't qualify. They want me to go into...
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Anonymous
Ben

File a complaint with CFPB.Consumer Financial Protection Bureau. It worked for me. These crooks were trying to steal $12k from me with lender forced insurance! They drag thing...

Anonymous
Worker

Maybe you should have paid your mortgage!

1.0
#1082545
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I've been trying for several years to do a loan modification with these blood suckers what a joke you give them everything document they ask for & they then come up with something else by the time you ge them what was "missing" the previous documents are no less ne'er...
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Anonymous
Atticus

Having a similar problem here. Increased payment out of nowhere. No late or incomplete payments for 32 years over the life of this mortgage. Send. Resend documents. Loan modif...

1.0
#1068405
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Nationstar Mortgage incorrectly flagged my account as bankruptcy and 70 business days later they still refuse to report my on time payments to the credit bureaus. Negatively affecting my credit. Worst part is I'm under contract for my property and cannot get approved...
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Anonymous
Anonymous

According to an article I read today a family retained an attorney to resolve and absolutely baseless foreclosure threat by Bank of America on a home that was paid in full. Ac...

1.0
#1064542
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My loan was sold to Nationstar a few months ago. Based on what I was seeing all my escrow information had been properly moved, but on the date my homeowners insurance payment was due I got a robo call to upload a copy of my insurance declaration page to a secure...
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1.0
#1064134
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They raised my escrow, so when my automatic payment was sent in it was a $150 short. They put the payment in a separate account, and held it there until I contacted the. After contacting them, they told me we had resolved the issue. I applied for a land loan, and found...
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Anonymous
Anonymous

Call an attorney. Bog the legal system. Bring it to light and demand damages. Send related correspondence to credit bureaus. They should put a hold on disputed items in cases ...

Anonymous
Anonymous

Nationstar is beyond poor at customer service . I've been trying to get the escrow money they owe me for six months....they keep giving me the round around, today I guess the ...

1.0
I didn't like
  • Customer service
#1061867
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