My husband reached out to Nationstar Mortgage in March 2014 after being laid off from his job. They told him they would start the process for a loan modification. He explained that he was laid off! In June 2014 he did find employment in Nashville, TN, but it was 20K...Read more
Thank goodness Nationstar will be no more! When my husband died And I couldn't make the payments they tried to foreclose on the home! I finally sold the house but they did not report the payoff to the three credit unions correctly, they never said I paid the loan in...Read more
Nationstar Mortgage - The worst mortgage company I have ever dealt with.
Since hurricane Irma everytime I talk to them they do the opposite as to what I say. Cannot answer a question directly. Can not stand this company. Will change as soon as I am able too.
I made the mistake of taking a job with this company in January of 2013. Worst mistake of my life. Within two months I realized the company was going to be under investigation for predatory lending practices and defrauding it's clients. I couldn't get out of there soon...Read more
Made all my monthly payments on time for years. Beginning of 2017 gave me a new payment for the year 2017 which I paid on time every month. The last month of 2017 they increased the payment amount but I paid the amount I was instructed to pay, and then in 2018 I paid...Read more
Mr Cooper is nationstar just name change I have hit some hard times and they have just pulled me along until it is i it's impossible for me to bring it up-to-date I just don't understand how these people are thinking I explain to them that I had lost my stepson I had...Read more
Nationstar Mortgage - Lied to
They lied to me and told me by turning my keys over to them, i would avoid foreclosure, "In Lieu Of Deed". I wasnt even in foreclosure yet and did this because i believed them. I dud everything that they required and now after 6 years still showing up as foreclosure. My mortgage was sold to them from Aurora and that shows up as foreclisure as well.
Sept 2017 I asked for help to keep from going to forecloser they suggest deed and lue i sign papers i believe them but in Nov they came up with a lie that i had a lien the my property my report came back satisfaction no liens no taxes the lien was on another lot i own...Read more
I didn't like
- Customer service
- I have no security safety and sanity is at state
- Stressing me so bad
You will not believe what I have been through with this department. It has been a nightmare! Their disbursement process is unbelieveable. Three times my payments were sent to California instead of Texas where I live. After over 20 calls, speaking to a different person...Read more
This is the worst company!! Customer service has no clue on how to help you. They either read from a script or make up things as they go along. You get a different response every time you call to the same question. The supervisors are rude and uninformative. My...Read more
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