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My husband reached out to Nationstar Mortgage in March 2014 after being laid off from his job. They told him they would start the process for a loan modification. He explained that he was laid off! In June 2014 he did find employment in Nashville, TN, but it was 20K...
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UnselfishSnail
UnselfishSnail

https://nypost.com/2018/04/08/a-yelp-for-help/

I didn't like
  • Way they treated us after knowledge of mortgage scam
#1232308
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Thank goodness Nationstar will be no more! When my husband died And I couldn't make the payments they tried to foreclose on the home! I finally sold the house but they did not report the payoff to the three credit unions correctly, they never said I paid the loan in...
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Anonymous
Nope

New company, same crap-personal experience

#1228747
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Nationstar Mortgage - The worst mortgage company I have ever dealt with.

Since hurricane Irma everytime I talk to them they do the opposite as to what I say. Cannot answer a question directly. Can not stand this company. Will change as soon as I am able too.
#1227136
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I made the mistake of taking a job with this company in January of 2013. Worst mistake of my life. Within two months I realized the company was going to be under investigation for predatory lending practices and defrauding it's clients. I couldn't get out of there soon...
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1.0
#1216739
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Made all my monthly payments on time for years. Beginning of 2017 gave me a new payment for the year 2017 which I paid on time every month. The last month of 2017 they increased the payment amount but I paid the amount I was instructed to pay, and then in 2018 I paid...
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1.0
#1208728
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Mr Cooper is nationstar just name change I have hit some hard times and they have just pulled me along until it is i it's impossible for me to bring it up-to-date I just don't understand how these people are thinking I explain to them that I had lost my stepson I had...
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Anonymous
CONSUMER WARNING ADVOCATE

RESIDENTIAL CREDIT SOLUTIONS SAME PROGRAM REALLY BAD SITUATIONIT IS SIMULAR TO BEING INTHE JAWS OF A PREDITOR WHO IS SHAKING YOU. SOME DAY MAYBE THINGS IN GENERAL WILL GET BET...

Anonymous
Rose kubik

They refuse to help they just want to take my house

1.3
#1208564
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Nationstar Mortgage - Lied to

They lied to me and told me by turning my keys over to them, i would avoid foreclosure, "In Lieu Of Deed". I wasnt even in foreclosure yet and did this because i believed them. I dud everything that they required and now after 6 years still showing up as foreclosure. My mortgage was sold to them from Aurora and that shows up as foreclisure as well.
1.0
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Diversity of Products or Services
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#1204222
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Sept 2017 I asked for help to keep from going to forecloser they suggest deed and lue i sign papers i believe them but in Nov they came up with a lie that i had a lien the my property my report came back satisfaction no liens no taxes the lien was on another lot i own...
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1.0
I didn't like
  • Customer service
  • I have no security safety and sanity is at state
  • Stressing me so bad
#1187299
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You will not believe what I have been through with this department. It has been a nightmare! Their disbursement process is unbelieveable. Three times my payments were sent to California instead of Texas where I live. After over 20 calls, speaking to a different person...
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Anonymous
DJM

You will not believe what I have been through with this department and Mr. Cooper. It has been a nightmare trying to get my house come after a major hurricane!I pay monthly i...

#1186188
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This is the worst company!! Customer service has no clue on how to help you. They either read from a script or make up things as they go along. You get a different response every time you call to the same question. The supervisors are rude and uninformative. My...
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Anonymous
S Mills

This company has the worst customer service department I have ever dealt with. The person I talked to on the phone acted like he didn't have a clue. I asked to speak to his su...

1.0
#1180961
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