Contact Information

Nationstar Mortgage Phone Numbers

Toll-Free Number:

  • (888) 480-2432

Corporate Offices:

  • (469) 549-2000

Customer Service:

  • (877) 450-8638
  • (800) 306-9027
  • (877) 550-4243
  • (866) 825-9267
  • (855) 781-8001
  • (888) 480-2432
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Nationstar Mortgage Chat:

Nationstar Mortgage Email:

Corporate Office Address:

Nationstar Mortgage
8950 Cypress Waters Blvd Dallas, TX 75019
Dallas, Texas 75019
United States

Other Info:

Monday - Thursday 7 a.m. to 8 p.m. (CT)
Friday 7 a.m. to 6 p.m. (CT)
Saturday 8 a.m. to 2 p.m. (CT)

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Summary of Nationstar Mortgage Customer Service Calls

417 TOTAL
CALLS
90% SUCCESSFUL
CONNECTIONS
04:03 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Nationstar Mortgage to Ask about:

Payments and Charges Question:

  • “My mortgage payment” , Review # 1424543
  • “Payment”
  • “Billing”

Product/ Service Question:

  • “Homeowners insurance not paid by nation star”
  • “Insurance invoice”
  • “Need sig for Insurance claim”

Request for Information Question:

  • “Find out about a home”
  • “To check my escrow”
  • “Location question”

Return/ Replace Question:

  • “I may need to return a check”

Account Question:

  • “Acount information”
  • “Mortgage balance”

Staff Question:

  • “Customer service on sale of home”

Employment Question:

  • “W2”

Other Question:

  • “Check endorsement”
  • “Lien release on mobile home”
  • “Mess up my closing date 3 times” , Review # 1644683

Nationstar Mortgage Rating Stats

1.3 out of 5 stars
based on 270 reviews
See all 484 reviews

Rating trend

About

Top Nationstar Mortgage Services

Mortgage, Loan, Customer Care

Top Nationstar Mortgage Products

Website, Account

Nationstar Mortgage Pros and Cons

Pros: Fraudulent predatory company, To long with customers files, Low rates and low closing cost on refi

Cons: Customer service, Get the run-around, Nationstar refuse to work with customer, Harrasment, Cant talk to a supervisor

Related Companies

Mr Cooper, Seterus

Summary

Nationstar Mortgage is a national mortgage lender and servicer. The company originates mortgages directly to consumers through its call center as well as through its Wholesale Lending and Distributed Retail Channels. Nationstar Mortgage is headquartered in Lewisville, Texas. It is considered to be one of the nation's leading mortgage servicers and lenders offering conforming, Fannie Mae, FHA, FHLMC, VA, Jumbo and USDA products directly to consumers. Since its inception in 1997, Nationstar Mortgage has been provided a wide range of competitive mortgage products to the public. Nationstar Mortgage services over 1.8 million loans with an aggregate unpaid principal balance in excess of $300 billion as of February 1st, 2013. The company is known to employ more than 4,900 mortgage professionals.

Nationstar Mortgage reviews and complaints

Nationstar Mortgage is ranked 187 out of 1285 in Loans and Mortgages category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

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Nationstar Mortgage Stats

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