8950 Cypress Waters Blvd, Coppell, TX 75019, USA
Not resolved
Billing Practices
Customer service
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Product or Service Quality
Value for money

Nationstar screwed up my escrow payments 7/8 months ago. After they screwed up they went up on my payment trying to make up the difference.

At that time i tried to remove escrow & was told no. They had my loan to value info all screwed up. After I finally proved all of this in writing they still refuse to do anything. they have the worst customer service, I have ever seen.

No one ever returns call & every time I called them had to go thru the same oh stuff every time & spend hrs on the phone. Worst ever.

Product or Service Mentioned: Nationstar Mortgage Loan.

Reason of review: Poor customer service.

Monetary Loss: $2000.

Preferred solution: Full refund.

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