Nationstar screwed up my escrow payments 7/8 months ago. After they screwed up they went up on my payment trying to make up the difference.
At that time i tried to remove escrow & was told no. They had my loan to value info all screwed up. After I finally proved all of this in writing they still refuse to do anything. they have the worst customer service, I have ever seen.
No one ever returns call & every time I called them had to go thru the same oh stuff every time & spend hrs on the phone. Worst ever.
Product or Service Mentioned: Nationstar Mortgage Loan.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Full refund.