Nationstar Mortgage - I have been a Nationstar client for several years, why are they asking for my SS# ?
Update by user Aug 01
Nationstar is now Mr Cooper. Read my review of Mr Cooper sometime ...
Original review posted by user Dec 28, 2016
I have been a Nationstar Mortgage client for several years. I went online to make my mortgage payment today, as I have done for the past few years, and they are asking for my full Social Security number?
Has their site been hacked? Why are they asking for my 9 digit SS#, before they will let me in to make my Jan 2017 mortgage payment? It first just asks for the last 4 of my SS#, but when I enter the last 4, it then asks for all 9 digets of my SS# ...
Since they obviously already have my SS#, why do they want me to re-enter it? Are they afraid that someone else might make my mortgage payment for me???
Product or Service Mentioned: Nationstar Mortgage Customer Care.
Reason of review: They want my full SS#.
Preferred solution: Let the company propose a solution.
Nationstar Mortgage Cons: Not give out my entire ss number will give nationstar my last 4.