Miami, Florida

Homeowner fell behind in payments due to loss of employment. Homeowner applied for modification repeatedly.

Finally Florida Hardest Hit fund approved loan for borrower but Nationstar refused because approval to close to sale date. Property sold and homeowner removed from home. Then, Nationstar realizes mistake and sends offer for loss mitigation.

Nationstar does not read documents received, refuses to change mailing address of owner to insure every communication sent by them does not reach owner or reaches owner after their deadlines. Nationstar does not modify and has attorney's move for sale without ever fixing the original problem of not providing actual loss mitigation

Product or Service Mentioned: Nationstar Mortgage Mortgage.

Nationstar Mortgage Cons: Liers.

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