This company is run like the mafia. I received a letter in the mail from NS in July 2015, that had three of my un-cashed mortgage payments from April 2015, May 2015, June 2015, with a letter telling me my account was in suspense because I missed a payment in November 2014.
And they want to get me into a loan modification. I was denied a loan modification for reasons that make zero sense. But they tell me if I pay like twenty grand in late fee's and penalties they will reinstate my loan.....ya....no. I am part of two class action lawsuits against them.
Wells Fargo just lost a lawsuit because of unscrupulous practices for 22 million. Ocwen is on the *** of being shut down because of tricking consumers into buying unnecessary insurance. I call Massachusetts State Attorneys General's office and the attorney I spoke with said, "we know all about Nationstar, nothing but a bunch of racketeers." One employee I spoke with at Nationstar told me that they have their fax machine hooked up with a paper shredder, which explains why I had to re-send my paperwork 3 times. An incredibly poorly run company, breaking all kind of laws.
I hired a foreclosure attorney and when I went over everything with him, he didn't know where to begin because so many laws were broken and I have evidence from an email one of their employee's sent me saying "we would never send back 3 mortgage payments," I have the letter they sent me with my 3 un-cashed checks.
And the fraudulent appraisal they gave my home, I'd love to see how they came up with that number. Just a nightmare, call and complain to everyone, BBB, Attorney General's, state, senate, everyone...Good Luck
Product or Service Mentioned: Nationstar Mortgage Loan.
Reason of review: Bad quality.
Monetary Loss: $100000.
Preferred solution: Price reduction.