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Im out of town so diddnt have access to my bill.Called to get some information regarding my mortgage and any late fees that may be due.

Nationstar rep was more concerned with trying to get me to refinance even after i stated i had a low interest rate already. Simply wanted information about my payment and late fee that were due.

Trnsferd my call then i was hung up on after waiting for entirely to long on hold.Not happy with the srevice at all.

Review about: Nationstar Mortgage Customer Care.

Reason of review: Poor customer service.

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