Product: Nationstar Mortgage Home Loan Clear all filters (19 of 19 reviews match)
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0 comments
1.0
Details
I will try to shorten this story. Like all the other reviews here, this company is a disaster. This house has been on the market for over 300 days. Short sale. The house was listed at $55,000, the realtor thought the bank would take $40,000 cash, and they would not...
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Author
Service
Nationstar Mortgage Home Loan
Reason of review
Poor customer service
Review #1572265 is a subjective opinion of poster.
0 comments
Now, I'm trying to switch homeowners insurance and they are telling my insurance agent that we do not have account with them. I wish I could say this was all made up, but it's not. The scary part is it may be impossible to get away from them. We have talked about...
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Author
Service
Nationstar Mortgage Home Loan
Reason of review
Poor customer service
Review #1173253 is a subjective opinion of poster.
7 comments
1.0
Details
I sold my home and paid them in full. When I got ready to close on my new home, nation star reported that I had late payments (after 6 months of "NOT" reporting) which has now caused me to be denied on my new home loan. WE ARE HOMELESS! I had a loan modification and...
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AbruptArmadillo702
#1684850

The service provider has way to much rein and can exercise their bias power against you if they want. Why won't a law firm go after them?

Author
Location
Lewisville, Texas
Service
Nationstar Mortgage Home Loan
Reason of review
Problems with payment
Review #1163267 is a subjective opinion of poster.
2 comments
1.3
Details
My loan switched from CELNAR to Nationstar (Mr.Cooper) They would not pay taxes correctly from my escrow even after repeatedly following up and sending them tax bills and mails that i get from tax department.They promised that they would pay the penalty if anything...
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Anonymous
#1408370

That's why they are called NationScam!!!! With all the fraud and lawsuits and complaints about this so called company, where is the federal government????

Author
Service
Nationstar Mortgage Home Loan
Cons
  • Nationstar refuse to work with customer
  • Harrasment
  • Wont pay back money
Reason of review
Problems with payment
Loss
$1000
Preferred solution
Full refund
Review #1147328 is a subjective opinion of poster.
0 comments
1.0
Details
I couldn't agree more with all of these remarks about how horrible Mr.Cooper is to deal with regarding releasing funds to reimburse repairs following an insurance claim. Good luck with anyone helping you. I filed a complaint with the Minnesota Dept. of Commerce and the...
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Author
Location
Lewisville, Texas
Service
Nationstar Mortgage Home Loan
Reason of review
Problems with payment
Loss
$34000
Preferred solution
Full refund
Review #1108425 is a subjective opinion of poster.
1 comment
1.0
Details
Based on what I was seeing all my escrow information had been properly moved, but on the date my homeowners insurance payment was due I got a robo call to upload a copy of my insurance declaration page to a secure website. After more than a week of back and forth...
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Anonymous
#1464399

NOTICE HOW THEY USE ESCROW TO TAKE YOUR HOME. WHERES CONGRESS WITH THIS BANK?

Author
Service
Nationstar Mortgage Home Loan
Reason of review
Poor customer service
Review #1064134 is a subjective opinion of poster.
2 comments
1.0
Details
I am now fixing to lose my opportunity to purchase the land, because Nationstar Mortgage will not resolve this issue, and work with me. What happen to good old customer service????? After this experience I would definitely advise you on finding a different mortgage...
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Anonymous
#1349828

Call an attorney. Bog the legal system. Bring it to light and demand damages. Send related correspondence to credit bureaus. They should put a hold on disputed items in cases ...

Author
Location
Lewisville, Texas
Service
Nationstar Mortgage Home Loan
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
Review #1061867 is a subjective opinion of poster.
0 comments
so we said can we do dead in leu and they started the paperwork then stopped everything and kept sending me "let us try to help you keep your home" papers which sounds kind but we had already moved been moved out for 2 years. it's like they couldn't sell it for what...
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Author
Service
Nationstar Mortgage Home Loan
Reason of review
Problems with payment
Review #1055179 is a subjective opinion of poster.
3 comments
1.0
Details
This should be illegal!!! I wish someone could help me!!! I have sent forms and now have to send more forms, this is after their inspector came to my home took pictures and sent the report to Nationstar, they still want me to send more paperwork. I am beyond...
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Anonymous
#1363814

File a complaint with CFPB the Consumer Finance Protection Bureau. They will be kissing your behind! They hate them. Big fines for them if they dont resolve your issue in 1...

Author
Location
Lewisville, Texas
Service
Nationstar Mortgage Home Loan
Reason of review
Problems with payment
Loss
$2600
Preferred solution
Full refund
Review #1027622 is a subjective opinion of poster.

Nationstar Mortgage Products and Services Reviews

3 comments
1.0
Details
I have an assumable loan.My son and DIL are wanting to assume the loan. This process has been going on since Aug of 2016, it is now Feb 1, 2017 and it is still not done. It has been a constant battle with NationStar. Nobody will return promised phone calls, nor tell me...
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Anonymous
#1301009

NationStar is basically a debt collection agency that tries to force a forclosure so they can buy and sell your home..................

Author
Service
Nationstar Mortgage Home Loan
Reason of review
Poor customer service
Review #1015492 is a subjective opinion of poster.