Manufacturer: Nationstar Mortgage Category: Loans Clear all filters (12 of 12 reviews match)
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Based on what I was seeing all my escrow information had been properly moved, but on the date my homeowners insurance payment was due I got a robo call to upload a copy of my insurance declaration page to a secure website. After more than a week of back and forth...
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1.0
Product
Nationstar Mortgage Home Loan
#1064134
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I am now fixing to lose my opportunity to purchase the land, because Nationstar Mortgage will not resolve this issue, and work with me. What happen to good old customer service????? After this experience I would definitely advise you on finding a different mortgage...
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Anonymous
Anonymous

Call an attorney. Bog the legal system. Bring it to light and demand damages. Send related correspondence to credit bureaus. They should put a hold on disputed items in cases ...

Anonymous
Anonymous

Nationstar is beyond poor at customer service . I've been trying to get the escrow money they owe me for six months....they keep giving me the round around, today I guess the ...

1.0
Product
Nationstar Mortgage Home Loan
I didn't like
  • Customer service
#1061867
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so we said can we do dead in leu and they started the paperwork then stopped everything and kept sending me "let us try to help you keep your home" papers which sounds kind but we had already moved been moved out for 2 years. it's like they couldn't sell it for what...
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Product
Nationstar Mortgage Home Loan
#1055179
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This should be illegal!!! I wish someone could help me!!! I have sent forms and now have to send more forms, this is after their inspector came to my home took pictures and sent the report to Nationstar, they still want me to send more paperwork. I am beyond...
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Anonymous
Bill

Submit a complaint to the Texas Attorney General and also Texas Insurance Commission.

Anonymous
Sharon jones

contact the FTC regarding your story,They wont know if you don't tell them what happened, then take them to small claims court but you must have the paperwork to back it up!!...

1.0
Product
Nationstar Mortgage Home Loan
#1027622
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For years my mortgage has been serviced by CitiMortgage, but a few months back it was transferred to Nationstar.Since then I have had nothing but trouble. They claim that I am on auto-withdrawal, but when I called when a payment was not withdrawn they could give me no...
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Anonymous
Mindy

They'll send you a pay-off amount and just ignore them. As long as you're making payments they can't touch you. THEY CAN'T TOUCH YOU.

Product
Nationstar Mortgage Home Loan
#1002389
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My loan was recently sold to Nationstar.I was notified of an escrow shortage before it was transferred and told I could pay the shortage to keep my mortgage payment low. My next payment was to be made to Nationstar so I called them and told them I wanted to pay the...
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1.0
Product
Nationstar Mortgage Home Loan
I didn't like
  • Runaround and being ignored
#1002327
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My home loan payment is due the 16th. I make my payments on time before the 16th but they are still considered late!?! That makes no sense. This has affected my credit even though payments are made on time. In order for my payment to not be considered late I have to...
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Product
Nationstar Mortgage Home Loan
#936059
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I have paid nationstar a 2000.00 they said i owed another 200.00 i sent the money my bank verify that it was sent to nationstar they lost the payment now they are reporting it on my credit report as past due they are holding over 900.00 dollars of my money and they...
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Anonymous
Anonymous

Dates of injury please post yr and date and contact info

1.0
Product
Nationstar Mortgage Home Loan
#927719
Reply to reviews
What a terrible company, unethical!They *** nilly (really absolely no reason) charged my account various what they are calling "escrow" charges and can not back them up. They think they're above it all. When I call to discuss it nothing is ever resolved, they put it...
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1.0
Product
Nationstar Mortgage Home Loan
I didn't like
  • Fact they are ripping me off
#889731
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Nationstar Mortgage Home Loan Review

#959946
1.0
Worst place ive ever had to deal with .constant run around ..money scamming . refuse to help . They assumed my loan. The very week they di was the beginning of a headache cinstant struggle .lies . Want to pay off the mortgage and still get the runaround ..constant hidden fees *** poor management .
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Nationstar Mortgage Home Loan Review

#890137
1.0
My loan was sold to nationstar june 2016 i kept contacting them to make a payment even before bofa officially transferred my loan over because i had a repayment plan with bofa. They would not take my paymemts! I applied for a repayment plan and they saud i was approved then they said after a month that I wasnt! Please help!
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Nationstar Mortgage Home Loan Review

#834051
1.0
I have been in my home nine years. I pay 1150 a month. I financed 128,000 and I still owe 113,000. Being ripped off every month doesn't feel so good. I have already paid these crooks over 100,000. I feel like walking away from my house.
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