Product: Nationstar Mortgage Home Loan Clear all filters (17 of 17 reviews match)
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Now, I'm trying to switch homeowners insurance and they are telling my insurance agent that we do not have account with them. I wish I could say this was all made up, but it's not. The scary part is it may be impossible to get away from them. We have talked about...
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Nationstar Mortgage Home Loan
#1173253
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I sold my home and paid them in full. When I got ready to close on my new home, nation star reported that I had late payments (after 6 months of "NOT" reporting) which has now caused me to be denied on my new home loan. WE ARE HOMELESS! I had a loan modification and...
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Anonymous
Anonymous

THEY ARE THE WORST COMPANY EVER!!!! THEY LIE, THEY STEAL YOUR MONEY, THEY FRAUD THEIR CUSTOMERS AND CONTINUE TO DO SO UNTIL THEY GET CAUGHT. THEN THEY LOSE MILLIONS IN CLASS A...

1.0
Product
Nationstar Mortgage Home Loan
#1163267
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My loan switched from CELNAR to Nationstar (Mr.Cooper) They would not pay taxes correctly from my escrow even after repeatedly following up and sending them tax bills and mails that i get from tax department.They promised that they would pay the penalty if anything...
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Anonymous
Anonymous

That's why they are called NationScam!!!! With all the fraud and lawsuits and complaints about this so called company, where is the federal government????

1.3
Product
Nationstar Mortgage Home Loan
I didn't like
  • Nationstar refuse to work with customer
  • Wont pay back money
  • Harrasment
#1147328
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I couldn't agree more with all of these remarks about how horrible Mr.Cooper is to deal with regarding releasing funds to reimburse repairs following an insurance claim. Good luck with anyone helping you. I filed a complaint with the Minnesota Dept. of Commerce and the...
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1.0
Product
Nationstar Mortgage Home Loan
#1108425
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Based on what I was seeing all my escrow information had been properly moved, but on the date my homeowners insurance payment was due I got a robo call to upload a copy of my insurance declaration page to a secure website. After more than a week of back and forth...
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Anonymous
Anonymous

NOTICE HOW THEY USE ESCROW TO TAKE YOUR HOME. WHERES CONGRESS WITH THIS BANK?

1.0
Product
Nationstar Mortgage Home Loan
#1064134
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I am now fixing to lose my opportunity to purchase the land, because Nationstar Mortgage will not resolve this issue, and work with me. What happen to good old customer service????? After this experience I would definitely advise you on finding a different mortgage...
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Anonymous
Anonymous

Call an attorney. Bog the legal system. Bring it to light and demand damages. Send related correspondence to credit bureaus. They should put a hold on disputed items in cases ...

Anonymous
Anonymous

Nationstar is beyond poor at customer service . I've been trying to get the escrow money they owe me for six months....they keep giving me the round around, today I guess the ...

1.0
Product
Nationstar Mortgage Home Loan
I didn't like
  • Customer service
#1061867
Reply to reviews
so we said can we do dead in leu and they started the paperwork then stopped everything and kept sending me "let us try to help you keep your home" papers which sounds kind but we had already moved been moved out for 2 years. it's like they couldn't sell it for what...
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Product
Nationstar Mortgage Home Loan
#1055179
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This should be illegal!!! I wish someone could help me!!! I have sent forms and now have to send more forms, this is after their inspector came to my home took pictures and sent the report to Nationstar, they still want me to send more paperwork. I am beyond...
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Anonymous
Angie

File a complaint with CFPB the Consumer Finance Protection Bureau. They will be kissing your behind! They hate them. Big fines for them if they dont resolve your issue in 1...

Anonymous
Bill

Submit a complaint to the Texas Attorney General and also Texas Insurance Commission.

1.0
Product
Nationstar Mortgage Home Loan
#1027622
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I have an assumable loan.My son and DIL are wanting to assume the loan. This process has been going on since Aug of 2016, it is now Feb 1, 2017 and it is still not done. It has been a constant battle with NationStar. Nobody will return promised phone calls, nor tell me...
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Anonymous
Anonymous

NationStar is basically a debt collection agency that tries to force a forclosure so they can buy and sell your home..................

1.0
Product
Nationstar Mortgage Home Loan
#1015492
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For years my mortgage has been serviced by CitiMortgage, but a few months back it was transferred to Nationstar.Since then I have had nothing but trouble. They claim that I am on auto-withdrawal, but when I called when a payment was not withdrawn they could give me no...
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Anonymous
Mindy

They'll send you a pay-off amount and just ignore them. As long as you're making payments they can't touch you. THEY CAN'T TOUCH YOU.

Product
Nationstar Mortgage Home Loan
#1002389
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