My co-signer was arguing with them to remove the PMI that they promised to remove 3 years ago.He then withheld the mortgage for 3 months and they would not let us get caught up; they told us we had to apply for a loan modification.
Nationstar tells you your modification package is complete and under review and then they make you re-submit the same forms as they had expired or not received. Every month, I have a new loan modification specialist. After sending the same forms over the last year, I am now in pre-foreclosure.
They are the worst mortgage company.They are not trying to help you; they want to auction off your house.
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