Riverside, California
Not resolved


A poorly run company, with very bad business ethics.

Several days after they received my mortgage payment (on time) Nationstar continued to call me with harassment for payment. For many months on end they called me demanding money on my loan which was not late. On another occasion, seven days after my payment was made, Nationstar sent me a nasty letter demanding my payment be made immediately. Sounds like I'm a chronic bad pay customer?

You tell me, how did I get a credit score over 810? I've never mad a late payment in my life!

When I call Nationstar they often hang up on me. Eventually they just say "I'm sorry." Which of course fixes nothing because they continue to cause me grief!

Product or Service Mentioned: Nationstar Mortgage Mortgage.

Reason of review: Poor customer service.

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