Hayes, Virginia
Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality

We had a modification in 2014, but contacted Nationstar when we realized we would be late with our payment for October 2014. We did not hear from them, but received a letter from a law firm that stated we where going to be foreclosed on.

They would not take the payment in January 2015 and now we are way behind. They only want the house, and sadly me and my disabled child will be homeless.

Just asking or a forebearance due to a medical emergency and now they only want what they want which is the home. Pray for us.

Product or Service Mentioned: Nationstar Mortgage Loan.

Reason of review: Thye knew we needed assistance.

Monetary Loss: $19700.

Preferred solution: Help me and my children stay in our home.

Nationstar Mortgage Cons: Nationstar refuse to work with customer.

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