State: Ontario City: Ottawa Product: Nationstar Mortgage Fixed Rate Mortgage Clear all filters (1 of 11 reviews match)
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Kendra Taylor of Nationstar Mortgage (Glass House Dept.) informed me, that they sent off my refund check via UPS and gave me a tracking number. Well, the tracking number was not a valid one and I am still waiting for my refund!! Nationstar slaps mortgage holders with...
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Anonymous
#1240433

Same issue... paid off loan which resulted in overpayment of $5,569.23.

Refund of overpayment is massive run around. Everyone in Customer Service say it is handled and will expedite... not so!

They are unlawfully holding refunds for an extended period to gain interest on our money.

No email addresses, Fax numbers or any other contact information available. Customer Service will not let you speak to a supervisor or manager!

Hire an attorney and make them pay what is rightfully yours!

Review
#917287 Review #917287 is a subjective opinion of poster.
Service
Nationstar Mortgage Fixed Rate Mortgage
Cons
  • Nationstar letting me wait for my refund check
Reason of review
Poor customer service
Loss
$718
Preferred solution
Full refund

Contact Nationstar Mortgage Customer Service

Mailing Address:
Nationstar Mortgage
8950 Cypress Waters Blvd Dallas, TX 75019
Dallas, Texas 75019
United States
Phone:
(888) 480-2432
All Nationstar Mortgage Contacts