Sept 2017 I asked for help to keep from going to forecloser they suggest deed and lue i sign papers i believe them but in Nov they came up with a lie that i had a lien the my property my report came back satisfaction no liens no taxes the lien was on another lot i own...Read more
I didn't like
- I have no security safety and sanity is at state
- Stressing me so bad
- Customer service
You will not believe what I have been through with this department. It has been a nightmare! Their disbursement process is unbelieveable. Three times my payments were sent to California instead of Texas where I live. After over 20 calls, speaking to a different person...Read more
This is the worst company!! Customer service has no clue on how to help you. They either read from a script or make up things as they go along. You get a different response every time you call to the same question. The supervisors are rude and uninformative. My...Read more
We had the misfortune of opening a claim for a broken pipe which severely damaged our kitchen and bath... the insurance company was easy enough to work with, but Mr Cooper has been a NIGHTMARE in both communicating with us and with releasing the funds from our...Read more
Nationstar Mortgage - Nationstar thieves
When I got injured at work and fell behind on my mortgage Nationstar deliberately delayed interacting with my attorney and myself by not returning or accepting our calls. I was able to save my home only by filing for bankruptcy upon where Nationstar added $50,000 to my loan! Nationstar home thieves!
I hate this company with all my heart!!!... I really wish I could be transferred somewhere else. the customer service reps. give continuous false information... I would never ever ever refer this company to anyone. Please someone up high do something about better...Read more
They took over my mortgage with a low balance. They immediately stated a campaign to refinance for thirty years. I said no as I would had finished the payments in less than eight years. They sent an inspector into my home in my absence. He placed a lock on my door. I...Read more
Where do I start...ever since USAA switched to Nationstar in Sept. 2016, it has been one issue after the other. They messed up our Escrow, distributed a $3000+ check to us when they were not supposed to, added some exemption that was not supposed to be there (which...Read more
My husband and I found a house for sale that was exactly what we have been looking for. We drove past the house then had a Realtor show us the inside. The house was a foreclosure and had been on the market for over 6 months already. We applied for our mortgage before...Read more
Nationstar Mortgage - Incompetent ***!!!
Whatever you do, do NOT use this company. They are a bunch of incompetent *** that don’t know how to do their jobs. Because of them, I have nowhere to live currently. A task that would take another company 2 hours, takes them THREE WEEKS. They don’t have the slightest clue of how to properly do business and they are THIEVES.
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