filters
state:
Show
city:
Show
product:
Show
Sept 2017 I asked for help to keep from going to forecloser they suggest deed and lue i sign papers i believe them but in Nov they came up with a lie that i had a lien the my property my report came back satisfaction no liens no taxes the lien was on another lot i own...
Read more
1.0
I didn't like
  • I have no security safety and sanity is at state
  • Stressing me so bad
  • Customer service
#1187299
Reply to reviews
You will not believe what I have been through with this department. It has been a nightmare! Their disbursement process is unbelieveable. Three times my payments were sent to California instead of Texas where I live. After over 20 calls, speaking to a different person...
Read more
Anonymous
DJM

You will not believe what I have been through with this department and Mr. Cooper. It has been a nightmare trying to get my house come after a major hurricane!I pay monthly i...

#1186188
Reply to reviews
This is the worst company!! Customer service has no clue on how to help you. They either read from a script or make up things as they go along. You get a different response every time you call to the same question. The supervisors are rude and uninformative. My...
Read more
1.0
#1180961
Reply to reviews
We had the misfortune of opening a claim for a broken pipe which severely damaged our kitchen and bath... the insurance company was easy enough to work with, but Mr Cooper has been a NIGHTMARE in both communicating with us and with releasing the funds from our...
Read more
#1179458
Reply to reviews
Show

Nationstar Mortgage - Nationstar thieves

When I got injured at work and fell behind on my mortgage Nationstar deliberately delayed interacting with my attorney and myself by not returning or accepting our calls. I was able to save my home only by filing for bankruptcy upon where Nationstar added $50,000 to my loan! Nationstar home thieves!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1177763
Reply to reviews
I hate this company with all my heart!!!... I really wish I could be transferred somewhere else. the customer service reps. give continuous false information... I would never ever ever refer this company to anyone. Please someone up high do something about better...
Read more
1.0
#1175368
Reply to reviews
They took over my mortgage with a low balance. They immediately stated a campaign to refinance for thirty years. I said no as I would had finished the payments in less than eight years. They sent an inspector into my home in my absence. He placed a lock on my door. I...
Read more
Anonymous
Anonymous

yes, thats their latest scam. they pulled up the the driveway, parked next to my 2 year old pickup with fireman/emt plates, got out of the car to the sound of my 3 dogs bark...

#1173549
Reply to reviews
Where do I start...ever since USAA switched to Nationstar in Sept. 2016, it has been one issue after the other. They messed up our Escrow, distributed a $3000+ check to us when they were not supposed to, added some exemption that was not supposed to be there (which...
Read more
#1173253
Reply to reviews
My husband and I found a house for sale that was exactly what we have been looking for. We drove past the house then had a Realtor show us the inside. The house was a foreclosure and had been on the market for over 6 months already. We applied for our mortgage before...
Read more
#1172748
Reply to reviews
Show

Nationstar Mortgage - Incompetent ***!!!

Whatever you do, do NOT use this company. They are a bunch of incompetent *** that don’t know how to do their jobs. Because of them, I have nowhere to live currently. A task that would take another company 2 hours, takes them THREE WEEKS. They don’t have the slightest clue of how to properly do business and they are THIEVES.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
#1169463
Reply to reviews