We had the misfortune of opening a claim for a broken pipe which severely damaged our kitchen and bath... the insurance company was easy enough to work with, but Mr Cooper has been a NIGHTMARE in both communicating with us and with releasing the funds from our...Read more
Nationstar Mortgage - Nationstar thieves
When I got injured at work and fell behind on my mortgage Nationstar deliberately delayed interacting with my attorney and myself by not returning or accepting our calls. I was able to save my home only by filing for bankruptcy upon where Nationstar added $50,000 to my loan! Nationstar home thieves!
I hate this company with all my heart!!!... I really wish I could be transferred somewhere else. the customer service reps. give continuous false information... I would never ever ever refer this company to anyone. Please someone up high do something about better...Read more
They took over my mortgage with a low balance. They immediately stated a campaign to refinance for thirty years. I said no as I would had finished the payments in less than eight years. They sent an inspector into my home in my absence. He placed a lock on my door. I...Read more
Where do I start...ever since USAA switched to Nationstar in Sept. 2016, it has been one issue after the other. They messed up our Escrow, distributed a $3000+ check to us when they were not supposed to, added some exemption that was not supposed to be there (which...Read more
My husband and I found a house for sale that was exactly what we have been looking for. We drove past the house then had a Realtor show us the inside. The house was a foreclosure and had been on the market for over 6 months already. We applied for our mortgage before...Read more
Nationstar Mortgage - Incompetent ***!!!
Whatever you do, do NOT use this company. They are a bunch of incompetent *** that don’t know how to do their jobs. Because of them, I have nowhere to live currently. A task that would take another company 2 hours, takes them THREE WEEKS. They don’t have the slightest clue of how to properly do business and they are THIEVES.
Nationstar/Mr.Cooper did not report my payments to the credit bureau. I sold my home and paid them in full. When I got ready to close on my new home, nation star reported that I had late payments (after 6 months of "NOT" reporting) which has now caused me to be denied...Read more
My loan switched from CELNAR to Nationstar (Mr.Cooper) They would not pay taxes correctly from my escrow even after repeatedly following up and sending them tax bills and mails that i get from tax department. They promised that they would pay the penalty if anything...Read more
I didn't like
- Wont pay back money
- Nationstar refuse to work with customer
HOW DOES A MORTGAGE COMPANY PUSH THRU A MODIFICATION WHEN THE PROPERTY HAS NO INSURANCE ON IT???????? HOW DOES A COMPANY CALCULATE A MODIFICATION PAYMENT WITH ESCROW SO LOW IT WOULDN'T EVEN COVER THE TAXES????? HOW DOES A COMPANY SENT YOU A MODIFICATION PAPERWORK TO...Read more
I didn't like
- Fcra violations
- Nobody is in charge at the escrow department
- Customer service
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