one problem after another with this mortgage company , the later is they haven't answered their phone in over a week of trying daily goes throughout automated system asked for last 4 digits of ss and property address then goes to music then disconnects ,I feel the company purposely dragged their feet on helping us until its to late even changed the dates that all the documentation was uploaded for the modification we have proof that a full application was received weeks prior ,don't know what to do at this point defiantly feel they are incapable of fairly assessing us for a modification that can't get anything straight said I would have one point of contact thats not treated like trash by the different departments ,loan specialist name always changed ,but now can't get through to company at all for 6 days straight
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