State: Texas Product: Nationstar Mortgage Fixed Rate Mortgage Clear all filters (2 of 11 reviews match)
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Nationstar Mortgage in Coppell, Texas - Lack of job performance!

1.4
Details
I talked to a Nationstar agent 4 days ago and requested a mortgage payoff figure as of 3 Feb. (?), 2019. He stated he would e-mail it to me within 24 Hours. Where the *** is it? From my experience thus far, Nationstar "SUCKS". I will not mortgage through USAA again if you are the servicing agent. Copy to: USAA.
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Review
#1437569 Review #1437569 is a subjective opinion of poster.
Service
Nationstar Mortgage Fixed Rate Mortgage
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • mortgages
2.0
Details
Paid off account July 27, 2018 and I received the fax from the Bank and pay off date and they charged my account until August 20 for interest. I sent $90,703.87 to them for the pay off when the pay off was only $89,805.50. They only refunded me the sum of $497.49. I...
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2 comments
Anonymous
#1549427

They ruined my credit because we had a set closing date and I informed them twice to note the account the date of the closing and I would not be paying that months payment. The sent info to the credit bureaus saying I was late when the account was paid off and my score dropped 100 points.

I called and complained but got now where so I filed a dispute with all the credit bureaus. All in all I would never use this company again.

Sorry for what they put you thru. Jim

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Review
#1338748 Review #1338748 is a subjective opinion of poster.
Service
Nationstar Mortgage Fixed Rate Mortgage
Pros
  • Fraudulent predatory company
Cons
  • Deceptive practices
Reason of review
Did not refund money because of early pay off.
Loss
$892
Preferred solution
Let the company propose a solution

Contact Nationstar Mortgage Customer Service

Mailing Address:
Nationstar Mortgage
8950 Cypress Waters Blvd Dallas, TX 75019
Dallas, Texas 75019
United States
Phone:
(888) 480-2432
All Nationstar Mortgage Contacts