State: Texas City: San Antonio Product: Nationstar Mortgage Mortgage Refinance Clear all filters (2 of 14 reviews match)
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2.0
Details
They already have our mortgage but, OK, whatever. They sent a bunch of forms and we (wife and I) completed and returned everything promptly. They pulled credit and verified income, which was higher than the initial mortgage and the refi was less that initial...
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1 comment
Anonymous
#1172346

Please contact me I am fighting back against Nationstar!!!

360-801-8025

Review
#852265 Review #852265 is a subjective opinion of poster.
Service
Nationstar Mortgage Mortgage Refinance
Pros
  • Low rates and low closing cost on refi
Reason of review
Poor customer service
Loss
$48000
Preferred solution
Remove our MI payment as we have a lot more than the 80% equity and refi our mortgage at a reasonable rate.
Tags
  • Very unhappy customer
  • Modification denied
  • Damaged Credit
They currently have my mortgage but they are truly the bottom of the barrel. I wish them the same treatment when in need. They simply fail to communicate with the customer. After all, I am currently a Nationstar customer. They ask for the same information several...
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Review
#844978 Review #844978 is a subjective opinion of poster.
Service
Nationstar Mortgage Mortgage Refinance
Cons
  • Broker in refinance
Reason of review
Poor customer service
Loss
$460000
Preferred solution
Let the company propose a solution

Contact Nationstar Mortgage Customer Service

Mailing Address:
Nationstar Mortgage
8950 Cypress Waters Blvd Dallas, TX 75019
Dallas, Texas 75019
United States
Phone:
(888) 480-2432
All Nationstar Mortgage Contacts