I have been with Nationstar approximately 3 months since my bank sold my mortgage to them. So far I have received 10 certified letters, all dated the same foreclosing on house and I am paid to date on my account.
There isn't one competent person to speak to by telephone cause each person you talk to has a different story. Beware, keep accurate records of all your payments and get ready for the ride of your life if you need to call for assistance. It absolutely astonishes me how this company has stayed in business this long without anyone investigating this sheer nonsense and putting an end to it all.
Mr. Bray you ought to be ashamed of the company you represent.
Product or Service Mentioned: Nationstar Mortgage Fixed Rate Mortgage.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Nationstar Mortgage Cons: Inefficiency of employees.