701 Pike St, Seattle, WA 98101, USA
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Billing Practices
Customer service
Interest Rate
Product or Service Quality
1 comment

4 months in a row they have charged me a.late fee when in fact i pay hakf a month ahead i have called them.each time and get the same old.lies we will fix the problem. Notta please sell my loan.and do me a big favor

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I have had the same issues. Pay early and get charged a late fee.

I have to call every month and deal with they "trying to see" if they can waive the fee.

I am extremely unhappy with the level of service I am being provided. I will be calling USAA to see if I can go with another company.